A10

Manager - Data Center Operations

Permanent

TRINIDAD
 
Duties: Responsible for the direct management of the Data Centre and all of the services it provides. This position is the Senior Technical Resource for the company's existing platforms, in charge of the technical, operational, and telecommunications functions of the Data Centre. Coordinates with the software vendors, hardware vendors, IT consultant and Technical Committee Members for enhancement, problem solving, certification and other related issues. Responsible for enforcement and compliance of ITAL/COBIT procedures and processes.
 

Requirements:

 Education:
Essential: Degree in Computer Science, Computer or Information System Engineering (or equivalent experience) and/ or three (3) years experience in a similar position.

Work Experience:
- The ideal candidate will be someone who has worked in the technical area of a major financial institution and who wants to move into a leadership role.
- Effective written and oral communication skills.
- Knowledge of IT regulatory compliance issues and structures.
- Excellent knowledge of technical and operational issues within the area of electronic payments.
- Good knowledge of system functions within area of specialization.
- General understanding of the system development and maintenance process.
- Strong understanding of customer needs.
- Quality Assurance process training and experience.
- Commitment to quality and methodology standards.
- Proven organisational and planning skills.
- Experience with various computer operating systems and environments (UNIX, Windows, Ethernet, Novell, IBM Token Ring etc.)
- Experience with Informix and/or DB2 Database applications.
- Experience with PC application systems (Excel, Word, PowerPoint, Electronic Mail, etc.).
- Experience with Internet technology (HTML, Java, etc.).
- Experience with communications standards and protocols.
- Knowledge of COBIT

 
Key Tasks: - Responsible for oversight of the present networks as well as all new networks/services after their development and installation.  Present services existing:
- LINX network, TTIPS network, White Label ATM network and LINX Licensees and any other additional services introduced.
- Provides liaison on all matters relating to the above networks between the Assistant General Manager, the Software Supplier and the Advisory Committee Members, Licensees and ISOs.

Responsibilities include:
- Maintenance of high availability of the existing networks.
- Weekly report to the Assistant General Manager as well as immediate and up to the minute updates of any system or network issues and production of  report on the issue after resolution.
- Validate certification, stress test and any other test results recommended with Members.
- Ensures that documentation is produced and maintained for all changes and new procedures.
- Ensures that I. T. quality assurance objectives are met.
- Ensures written weekly reports to the Assistant General Manager are maintained.
- Ensures ongoing direction and training of all IT staff in existing and new systems as introduced.
- Ensures proper documentation of all training.
- Ensures daily, weekly and monthly system reports are executed in a timely fashion.
- Manages and motivates a staff capable of addressing technical issues to ensure effective management and utilization of hardware and software, while maintaining a high level of Data Centre services, network reliability, availability and security.
- Establishment of hardware and telecommunications infrastructure to support product requirements directed by market demands.
- Manages the establishment and maintenance of the procedures necessary to maintain the systems at their optimum level over time, including timeliness, completeness and integrity of the data.

Manages technical resource and support to local development activities, including:
- Developing and producing management reports that provide  management with information on security and performance of the system, network and database.
- Functions as secretary to assigned committees.
- To be responsible for the effective overall administration of the various Systems.
- To be responsible for the development and maintenance of procedures to ensure the security and integrity of the Systems.

 
Personal Skills: -  Must be able to work with little or no supervision.
- Must be able to work well under pressure.
- Must be able to work long and unconventional hours as necessary.
-  Must be able to communicate effectively at all levels within the company as well as with suppliers and users.
- Must be a quick learner and willing to use initiative in unfamiliar situations.
- Must be creative.

 

If you are interested in this job and have not yet registered with us, please do so as we would need to see all your details (skills, etc.) before we can give you details.

For further information email Amelia