SJ148

Business Representative Analyst (2)

Permanent

TRINIDAD
 

Duties:

Manages delivery of regional and local applications in compliance with the regional standards and policies .
Manages the relationship, act as a liaison and single point of contact between Business and Technology Support groups.
Supports coordination of Continuity of Business for Trinidad, Barbados and Bahamas Corporate sites.

Requirements:

 Education:
Essential: Degree in Computer and Information Science

Working Experience: 
Essential: 
- Over 10 years Experience in IT at Financial Institutions.

 
Key Tasks: - Manage Shrink Wrapped, End User, Production, Quality Assurance and Development environments for major Business Applications, End User Computing and locally developed applications.
- Provides Technical and Service support to Cash Management and E-Business Units.
- Provides company corporate Web Mastering implementation and technical support services.
- Implements and coordinates local and regional technology projects in accordance with the strategic objectives of the business.
- Project management of new and existing technologies relevant to the business.
- Change management for all local and regional business applications.
- Interprets business/user requirements and provides analysis/design data and the functional specifications for any development requested for business applications and PC environments.
- Coordinates with business managers and staff to provide independent user acceptance testing of System modules with detailed.
- Develops, presents and manages the dissemination of System features, procedures and training material.
- Monitors use of systems with emphasis on efficiency of operations and information integrity and security.
- Ensures compliance with regional and local policies and standards.
- Maintains all documentation as required by Regional centers, Technology coordinators and Corporate Information Technology Management Policy and other related standards and procedures.
- Completes and signs off Product Control Function Checklist and Departmental Control Checklists on a timely basis.
- Maintains contact with the bank via pager/telephone and provides support as required by management.

 
Skills - Personal Business and Technical Proficiency.
- Good Management skills.
- Project Management and Team building skills.

Full functional knowledge of:
Major Business and Shrinked Wrapped Applications
Technology and COB policies

Functional knowledge of:
PC Technology
Communications
- Good documentation and analytical skills.
- Basic knowledge of business processes.
- Good communication (oral and writing), customer service and interpersonal skills.
- Presentation and training skills.
- Quality customer service and effectiveness skills.
- Works SMART With a View Towards process improvement and total quality management.
- Works independently with minimal direction.
- Absorptive capacity for new learning.
- Adaptive to emerging technologies that impact the world of work.
- Emphasis on fulfilling user needs and resolving user problems.
- Errors can disrupt operations, impact negatively on the business and customer relations.


 

If you are interested in this job and have not yet registered with us, please do so as we would need to see all your details (skills, etc.) before we can give you details.

For further information email Stacey