SJ205

Billing Application Analyst
Permanent 
TRINIDAD
Duties:

Responsible for implementation and maintenance of billing systems information technology solutions. Independently implements, carries out training, and documents the solution for ongoing support. Function as part of an implementation team on larger projects, or individually provides the services on support visits or smaller projects.

 
Requirements:

Educational Qualifications:
Essential: B.Sc. Degree in Computer Science or Information Systems, and a minimum of three (3) years experience in a related IT environment, or equivalent.

Working Experience:
Essential:
- At least three (2) years experience in the following: UNIX/Solaris, SQL programming, PL/SQL, Crystal Reports or any other report writer.
- Knowledge and demonstrated usage of Systems Development Life Cycle (SDLC) methodologies.
- Microsoft Office Productivity Tools, such as, MS Word, MS Excel, MS Power Point, Visio and MS Project required.

 
Key Tasks: - Prepare and present business cases, feasibility reports and proposals for (IT) solutions.
- Gathers business and technical requirements and provides input to the system configuration, acquisition planning, system installation and security management processes solutions.
- Improves current applications by recommending and implementing modification and enhancements, which should be determined by analyzing existing practices, procedures and problems.
- Develop user requirements.  This may involve conferring with users, analyzing their operations, analyzing their information needs, evaluating their input, output and format requirements. 
- Prepare work product documentation, checklists, training materials and standards documents to ensure a high-quality of service delivery and billing accuracy. Thoroughly document problems and steps to resolve them, to maximize institutionalization of knowledge.
- Thoroughly test all work, and involve the user in acceptance testing to ensure that needs are met.
- Implement projects as assigned by the Manager.
- Conducts internal process reviews and provides recommendations for enhancing or improving the existing processes.
- Performs other related duties as required.

 

Personal Qualities:

- Customer Relations – Committed to providing quality customer service and building strong customer relationships.
- Team Leadership – Motivates people to work collaboratively towards shared purpose and solutions that generally benefit involved parties.  Works co-operatively with others to accomplish team and organizational objectives.
- Technical & Professional Skills – Demonstrates broad, in-depth and up-to-date knowledge on pertinent technical, business and professional fields.
- Communication Skills – Ability to effectively transmit information accurately and actively give and receive constructive feedback.
- Self-Management – Ability to manage and continually improve self performance.
- The incumbent must have strong technical problem solving and analytical skills. 

 

If you are interested in this job and have not yet registered with us, please do so as we would need to see all your details (skills, etc.) before we can give you details. 

For further information email Amelia