CRS NEWS - the Caribbean newsletter
for I.T. Professionals
... a leading supplier of technical resources in the Caribbean
Issue 2.20
March 2006

 

Susan's Snippets

Thanks to those who responded about the regularity of receipt of this monthly newsletter.  Remember, if you do not receive it every month, please click on reply to let me know this, giving a reason you suspect is the problem, if possible.  Many thanks for your help with this.  Note - I have found that many subscribers have full mail boxes.

For those who have added its email address to your contacts list or white-list/safe sender's list to avoid this newsletter being rejected, then please note that the email address has been changed to crsnews2@crsitjobs.com.  I apologise for any inconvenience caused.

P.S.  I can't resist mentioning what a great Carnival 2006 all of us at CRS had in Trinidad.  I couldn't find a photo that did justice to our collective beauty!

NOTE:  Back issues of CRS NEWS are published at http://www.crsitjobs.com/Newsletter.htm.
 

10 Tips for the Interviewee


There are many sources of tips available for the job seeker.  They provide excellent information on how to find job opportunities, write resumes, present oneself at interviews, etc.  A good example is http://www.rileyguide.com/.  I don't wish to repeat standard advice but rather focus on what makes the difference between being just OK at the interview and being outstanding.  This assumes that the interviewee is actually qualified for the job.

1.  Be prepared.  Make sure that you know what the company's business is all about, so you can ask intelligent questions and prove that you are really interested in working for them.  You can check their website or even search the Internet for news information on them, if they are a large company.

2.  Dress for success!  This is so important and often underestimated by the interviewee.  The style of dress will vary by company.  For instance, be conservative for a bank or insurance company, but stylish for a media or advertising company.  Never go in jeans, revealing clothes, slippers, or dirty/old clothes. 
Make sure your hygiene is impeccable.  Don't smoke for the morning before the interview as the smell of tobacco will linger in your hair and clothes, and many people are turned off by this.
For conservative companies, wear your hair in a tidy style; women should wear closed-in shoes and perfume should be discreet; men should not wear ear-rings, and any visible body piercings are a no-no. 
The interviewer will form a first impression from the moment they see you, and the rest of the interview will be simply to provide support for that first impression.

3.  Be on time.  Better to get there an hour early than be 5 minutes late.  You may be required to fill in an application form so it's best to be there at least 15 minutes before the interview.  If you are unavoidably late, then please call the company with a good excuse and offer to reschedule the time if they can't wait for you. 
Remember that employers often line up several interviews one after the other.  So you being late will impact on the whole day, and this will be noted.

4.  Be polite.  Smile and shake hands with everyone (if possible) while introducing yourself.  Remember to stand when someone important comes into the room, even if it's a man and you're a woman - we're all equal in business.  It's so easy and makes an essential good impression.

5.  Don't fidget - it's annoying and makes you look nervous.  Don't  cover your mouth while speaking. Speak clearly and pay attention to your diction and grammar.  Never chew gum in an interview.  Never slouch in your chair, no matter how relaxed the interview may be.

6.  Don't monopolise the conversation.  It's important that you present your achievements well, but you must also listen to what the interviewer wants to tell you about the job and company.  You could come across as overbearing if you take control of the conversation.

7.  On the other hand, make sure that you get to say your piece too, should the interviewer be very talkative.  He/she may well consider you a great conversationalist if you let them do all the talking, but you want them to learn why you are the best candidate for the job.  So, make sure you get a chance to sell yourself too.

8.  Be prepared for tricky questions like "if I told you that you are not suitable for the job, what would you say?"  Listen to the question carefully before you get angry or upset.  The interviewer said "IF I told you ..."  You reply very calmly that you would be surprised and disappointed and then go on to say why you are perfect for the job. The interviewer was trying to see how you would react. 
In all cases, be calm and always steer the answer back to why you should get the job. Have a good answer for that age-old one "what do you consider your faults to be?"  Come up with some (genuine) faults that could also be considered attributes.

9.  Keep your sense of humour.  It's only a job and others will come your way.  So, don't be too serious and anxious.  Show that you are a happy, confident  person and people will want to have you on their team.

10.  Never, never bad talk your previous employers or anyone else.  This will actually reflect worse on you than them.  You can make it obvious that you were not happy with a company or a situation but don't make personal, negative remarks about anybody.

Also check out "the Magic Wand", a very effective interview technique I wrote about  in a previous newsletter.  Note that any jobs listed there are no longer available.

I remember one disastrous job interview I had years ago with a certain cola company.  The interviewer told me how he encouraged his children to drink bottles of this stuff every day, especially when they were ill.  The look of horror on my face must have killed it for me and we both couldn't wait for me to get out of there.

Remember that an interview is an opportunity for both sides to establish that there is a fit.  You are also sizing them up, and these days it's very much an employee's market.  So know that you are worthy, and enjoy the experience.

 

Tell Us What You Think

Letters to the Editor:

(referring to our last newsletter - Loyalty - to Career or Employer First?)
Employers need to step out of the box and not only think of the business from their point of view. I have even had that statement "you need to be more loyal to the company" directed at me when I did an assessment of problems a company I worked at was having with an accounting system and I produced evidence to show the problems were more internal than external (the vendor).

But employers need to look at the employee's perspective....what is it the employee wishes to gain from your company. Is it just a salary or does he/she want to develop themselves personally as well? What is all this training if there is no room in the company for the employee's growth?

They also need to look at how they treat their employees. They cannot always expect the IT person to always give, give, and get nothing in return. IT people usually have to work long days/nights sometimes with very little remuneration.
If IT persons were not loyal, wouldn't the very systems they work on never be working?

In some businesses the training of employees only leads to them getting more work/responsibilities with the same pay. Then employers are surprised when there is a high turnover. Employers need to do a proper assessment of why IT persons are really leaving their organisations.

A lot of companies hire IT persons with skills and assume that they would not need to further train them to upgrade their skills. Just as Shelly-Anne said, they incorrectly perceive that training these employees is an expenditure rather than an investment in their human capital.

So it is a two way street. If employers give, they will receive in return ... Dwight

It would be interesting to hear an employer's viewpoint on this loyalty issue ... Susan


We would love to hear what you think of this issue of CRS News. And of course, if you have any suggestions for upcoming issues that you would like to share with us, please send those too.

Comments, suggestions, feedback?

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Join ITPS

The Information Technology Professional Society seeks to influence the level of professionalism in the field of Information Technology in Trinidad & Tobago.  For more information please visit the ITPS website  http://www.itps.org.

If you wish to join the ITPS, then please click here to email for information and an application form. 

 

Psychometric Testing

LOOKING FOR A QUICK, CONVENIENT, INEXPENSIVE YET HIGHLY EFFECTIVE WAY OF TESTING THE SUITABILITY OF PERSONNEL FOR THEIR JOBS?

Check out this renowned UK psychometric test, now available online

Online Psychometric Testing

 

Who is CRS?

Caribbean Resourcing Solutions Ltd (CRS)

www.crsitjobs.com

... a leading provider of technical resources for permanent and contract jobs in the Caribbean and elsewhere in the world.  We are based in Trinidad & Tobago.

We also do technical recruiting for the Energy, Petrochemical and Construction industries. 
www.crsoilandgasjobs.com

© Copyright 2006 Caribbean Resourcing Solutions Ltd.
All Rights Reserved Worldwide.

In This Issue:

  1. Susan's Snippets

  2. 10 Tips for the Interviewee

  3. Tell Us What You Think
     
  4. Subscriptions
     
  5. Join ITPS
     
  6. Psychometric Testing
     
  7. Who is CRS?

Check our website for a complete list of I.T. JOBS

  New Requirements include:

Solution Sales Professional (TRINIDAD):- 
Responsible for coordinating and executing all aspects of the sales process in support of the company's Business Solution opportunities. Provide deep business and industry knowledge to support both partners and customers as they assess and determine investment in business solutions. Responsible for supporting partner events and communications to ensure increased awareness of the company's solutions.
Job Ref:SJ156

Senior Account Manager (TRINIDAD):- 
- Maximize opportunities in assigned Tier 1 and 2 accounts leveraging SSU and the company's products and services
- Increase Relative Market share in specific markets
- Develop and convert Tier 2 into Tier 1 accounts
- Position the company as the Market Leader in ICT industry
- Develop and maintain favorable business relationships between the company and its customers
Job Ref:SJ154

Technical Support (Help Desk) (TRINIDAD):- 
Provide first line response to over 400 workstations and peripherals and be able to provide solutions without having to escalate more than 15% of cases.
Job Ref:SJ153

HR Co-ordinator (TRINIDAD):-
To manage the people process and ensure a fair structure is in place, and to bridge the gap between upper management and team.
Job Ref:A8

Help Desk Support (TRINIDAD):-
To provide communication, information and resolutions to customers who have issues with their IT infrastructure. Be the first point of contact for the company; its efficient and effective response to customer's problems and concerns to enhance the reputation of the support service.  Also to provide an organized and coordinated front line to the technical support staff members who are working independently in various geographical locations.
Job Ref:A7

IT Operator (TRINIDAD):-
To provide Information Technology support and escalate issues to the regional service desk, tracking progress to ensure quick resolution, thus minimizing impact to the business.
Job Ref:A6

IT Administrator (contract) (TRINIDAD):- 
Responsible for managing the day to day operations and maintenance of the organization's hardware, software and network systems and for referring issues to the company's support centres in South America and Puerto Rico.
Job Ref:A5

Technical Analyst (TRINIDAD):- 
To contribute to Project Objectives through the accurate analysis, design and development and implementation of technological solutions in keeping with stated project requirements and defined standards and specifications within stated timeframes.
Job Ref:A4

  Still urgently required:

Solution Sales Professional (TRINIDAD):-
To generate revenue and increase IT market share through new technical solution opportunities.
Job Ref:SJ130


Do you have any of the following skills (or know someone who does)?:

Oracle

AS/400

UNIX

I.T Sales

then please register with CRS via www.crsitjobs.com    
to be among the first to know of exciting opportunities around the Caribbean  for experienced people with your skills