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This month, I am
pleased to present the first of a two-part series of
 articles
by a guest writer, Mr Galba Bright, who
was born in
Sierra Leone,
West Africa and migrated to
England when very young. He
holds a Masters Degree in Business Administration from Henley Management College, an Honours Law Degree from Warwick University and a Postgraduate Diploma in
Research and Survey Methods from North London Polytechnic.
Mr Bright resides in
Jamaica. He is the owner of Galba
Bright & Associates, a
company that operates the world’s first Caribbean-owned Emotional Intelligence
website and blog.
The Information & Computer Technology Society of Trinidad & Tobago (ICTS) is
hosting a Technology Session on Thursday 3rd May at 5pm.
The address is the 2nd Floor, DFL Building, 10 Cipriani
Boulevard, Port of Spain. The topics are
Identity Management and Content Management.
To register, please call Maylene Croney at
628 4010 ext. 2339
or email her at
Maylene.croney@illuminatnm.com.
See the ICTS website for more details
http://www.icts.org.tt.CRS is hiring! If you know of anyone with a couple
of years working experience who would be interested in working as a Recruiter in
our Energy Division, and is good at selling and communications, then ask them to
contact me at
editor@crsoilandgasjobs.com or click on
Energy
Recruiter Job to send their resume. Ideally, they should have some
knowledge of engineering or other technical field.
There was a time when you needed to have a high IQ to succeed at work. Not
any more.
Businesses are rushing to hire and promote
people who have high levels of Emotional Intelligence (EQ). In this first
article I provide the answers to six essential Emotional Intelligence. Read on
and make your career soar.
Question1: What Is Emotional Intelligence?
Answer:
Daniel
Goleman,
the world’s best known writer on Emotional Intelligence defines it as:
“The capacity for recognising our own feelings and those of others, for
motivating ourselves, and for managing emotions well in ourselves and in our
relationships.”
Emotional Intelligence
consists of four main building blocks.
Self-Awareness is about knowing what you are feeling in the moment and using
this insight to guide your decision-making.
Self Management involves managing
your emotions so that they help rather than hinder what you’re doing.
Social Awareness means sensing what other people are feeling and being able
to understand their point of view.
Relationship Management, defines your
effectiveness in guiding, motivating, leading and influencing others.
Question 2: What Impact Will My Emotional Intelligence Have On My Career?
Answer: If you have
weaknesses in your Emotional Intelligence, you can seriously harm your career. A
study of executives by the Center for Creative Leadership in the
USA
showed that 75% of the reasons why their careers were derailed could be traced
to weaknesses in employees’ Emotional Intelligence.
The three main causes of
career failure were poor interpersonal
skills, not being a good team player
and
difficulties in handling change.
The 2007 book “Firms of Endearment:
How World-Class Companies Profit from Passion and Purpose” by
Rajendra
Sisodia,
David Wolfe
and
Jagdish
N.
Sheth
showed that the companies that had more emotionally intelligent employees
enjoyed greater profitability than those that didn’t.
The authors studied a range of industries and
found that 90% of the top individual performers across industries had high
Emotional Intelligence ratings compared with only 20% of the low performers.
Question 3: How Is My Emotional Intelligence Related To My IQ?
Answer: Your IQ,
(Intelligence Quotient), describes your intellect. It is measured by tests such
as GSAT, CXC and ‘A’ levels. They test your skills in dealing with numbers,
words and your spatial awareness.
Emotional Intelligence
refers to your ability to manage your emotions and to respond effectively to
other people. A high intellect alone will rarely propel you to career success in
the 21st Century. You need to respect your IQ and cultivate your EQ
to achieve your goals.
Question 4: Is My Emotional Intelligence Fixed?
Answer: No, it is not. You
can increase your Emotional Intelligence through practice, feedback and
learning.
Question 5: How Can I
Measure My Emotional Intelligence?
You could take a free quiz.
You’ll get a good introduction to Emotional Intelligence as well as some insight
into how you manage your emotions. A company called Queendom produces an online
no-cost Emotional IQ Test. You can take it online at
http://www.queendom.com/tests/index.htm.
My no-cost Tune up Your
Emotional Intelligence Workbook contains a 20 Steps to Emotional Intelligence
Questionnaire. It is a paper and pencil quiz. You can download the workbook at
http://tuneupyoureq.com.
If you want solid
information to guide your career development and/or personal growth, you should
take a professionally designed assessment. Some of the most popular online
Emotional Intelligence Assessments include the EQ Map
https://www.essisystems.com/nl1/eqmap_detail.html . It costs US $24.95. Or
you might take the SEI Strengths Assessment
http://www.6seconds.org/xcart/home.php/cart.php?mode=add. The price is US
$15.00.
The Emotional Intelligence
Appraisal
https://www.talentsmart.com/products/surveys_flash.php?ID=43 will cost you
US $34.95. It also includes an e-learning programme. You can also find other
firms by using an Internet search engine.
Question 6: I Want To Improve My Emotional Intelligence What Should I Do?
Answer: There are several
things that you can do. For example, keep a journal or diary to record and
reflect on your experiences. You can boost your self awareness and self
management by writing and reflecting.
Ask people that you trust
to give you feedback on your behaviour. They can help you to identify and act on
any blind spots that may have caused you difficulty in the past. You can also
work with a coach to set goals for improving your Emotional Intelligence and
receive ongoing support as you progress.
Your EQ is the new measure that determines
how effective you will be at work. Improving your Emotional Intelligence is a
very rewarding process. If you invest in yourself, remain patient and persevere,
you can transform your career and your quality of life.
Download your no-cost Tune
up Your Emotional Intelligence Workbook from
http://tuneupyoureq.com and start increasing your Emotional Intelligence
right away.
In the second part of this
series, we will look at some Emotional Intelligence tips that will help you
improve your time management skills.
Galba
Bright
is the Caribbean’s leading
provider of Emotional Intelligence Learning Programmes and Knowledge Products.
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We would love to hear what you think of this issue of CRS News.
And of course, if you have any suggestions for upcoming issues that you would
like to share with us, please send those too.
Comments, suggestions, feedback?
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